Kingspan — Privacy Policy

1. Introduction

Kingspan Group plc and its subsidiaries ("Kingspan", "we", "us") are committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we use it and your rights under applicable data protection law including the EU General Data Protection Regulation (GDPR) and UK GDPR.

2. Data We Collect

We may collect the following categories of personal data:

• Identity data: name, job title, company name.
• Contact data: email address, telephone number, postal address.
• Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform, device identifiers.
• Usage data: pages visited, links clicked, search queries entered.
• Enquiry data: project details and product requirements submitted through contact and quotation forms.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your product and technical enquiries.
• To provide product samples, data sheets and project quotations.
• To send marketing communications (where you have given consent or we have a legitimate interest).
• To analyse Site usage and improve our content and services.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent; (b) the performance of a contract or pre-contractual steps at your request; (c) our legitimate business interests (e.g. direct marketing to existing business contacts); and (d) compliance with a legal obligation.

5. Cookies

We use essential, functional and analytics cookies. Essential cookies are required for the Site to function. You may opt out of analytics cookies through our cookie consent banner. For a full list of cookies we use, please review our Cookie Policy.

6. Data Sharing

We do not sell your personal data. We may share your data with: (a) our regional sales and specification teams; (b) service providers acting as data processors (e.g. CRM, email platforms, analytics providers); and (c) regulatory authorities when required by law. All third-party processors are bound by data processing agreements.

7. International Transfers

Kingspan operates globally. Your data may be transferred to and stored in countries outside the EEA. Where we transfer data internationally, we implement appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected, or as required by law. Enquiry data is retained for up to 3 years. Technical usage logs are retained for up to 12 months.

9. Your Rights

Under applicable data protection law you have the right to: access your personal data; rectify inaccurate data; request erasure; restrict processing; data portability; object to processing; and withdraw consent at any time. To exercise any of these rights, contact us at [email protected].

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. These include TLS encryption, access controls and regular security assessments.

11. Contact & Complaints

For any privacy-related enquiries or to lodge a complaint, please contact our Data Protection Officer at: [email protected]. You also have the right to lodge a complaint with your local data protection supervisory authority (in Ireland: Data Protection Commission; in the UK: ICO).